Shipping policy
Shipping Policy
Thank you for choosing [Luxerio]. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
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All orders are processed within 1–2 business days after payment is received.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an email confirmation once your order has been shipped.
Shipping Time
Estimated delivery times are:
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Standard Domestic Shipping: 3–7 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, including weather, customs, or carrier delays.
Shipping Rates
Shipping charges are calculated at checkout based on your shipping address and the shipping method selected.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email (where tracking is available) so you can monitor your shipment.
Delays
While we strive to meet estimated delivery times, unexpected delays may occur. We appreciate your patience and will assist you if your package is significantly delayed.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. Include your order number and photos (if applicable), and we will work to resolve the issue promptly.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for orders delivered to an incorrect address provided by the customer.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: [ayeshawaqasji@gmail.com]
Website:[luxerio-63.myshopify.com]